Instrument Services

Instrument Services

Waters offers an extensive portfolio of instrument services and support that provide quality, knowledge, and reliability for optimum productivity in your laboratory.

Waters offers an extensive portfolio of instrument services and support that provide quality, knowledge, and reliability for optimum productivity in your laboratory.

Optimize your instrument productivity

Optimize your instrument productivity

Waters offerings help maintain peak performance, minimize downtime, address scientific application challenges, and support stringent compliance requirements.

Waters helps ensure your instruments perform at peak productivity, reflect the latest technology upgrades, and meet compliance requirements, all with the ability to transfer and validate your methods when it’s time to upgrade. Only the Waters service team has the most in-depth and up-to-date knowledge of the advanced science and technologies that provide the foundation of Waters systems, and they only use Waters Quality Parts for consistent performance and trouble-free operation. Arrange for a service visit by contacting your local Waters office. Return to Depot Repair Services are also available in select regions. 

As your services and support provider, Waters is committed to the success of your laboratory and business – wherever you’re located in the world.


Transition into new analytical LC and LC-MS technologies with confidence that your analytical methods and data will transfer, be validated, and remain compliant by utilizing Waters Analytical Services.

Protect your Waters LC or LC-MS system investment and ensure optimum productivity and compliance with the range of plans in FlexCHOICE Instrument Service Coverage.

Benefit from new developments in LC and LC-MS technology by upgrading your Waters instrument to increase productivity with new analytical capabilities and reduce cost of ownership.

Ensure lab compliance needs are met for UPLC, UHPLC, HPLC, GC, GC-MS, and LC-MS systems with Waters Qualification Services.

Find analytical instrument parts for Waters liquid chromatography and mass spectrometry systems with Waters Quality Parts.

Explore our compliance, maintenance, and repair services for Agilent HPLC, UHPLC, and GC systems controlled by Empower Software.
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